This Privacy Policy and Cookies Policy applies to the information collected and processed through the website ibraqperfumes.com and the customer service channels available on the website. We highly value your privacy and want to inform you about how we collect, use, share, and store your data.
This website is owned and operated by Ibrahim Al-Qurashi Perfumes LLC, a limited liability company established under the laws of the Kingdom of Saudi Arabia, holding commercial license number 4030253904, with its registered office located at Tamlik Tower - Al-Ruwais - Jeddah.
By using this website or providing your information through the associated customer service channels, you consent to the practices outlined in this Privacy Policy and Cookies Policy, in addition to the website’s Terms and Conditions. Please note that this policy is updated periodically, and you are required to comply with the latest version published on our website. We recommend reviewing this policy regularly.
Information We May Collect
We, along with authorized service providers, collect information that you provide through our website or customer service channels, including but not limited to phone, email, live chat, or during personal shopping visits. We may also obtain your information from third parties authorized to share your data with us.
The data we may collect includes:
Contact and personal details, such as name, address, phone number, email, payment details, date of birth, and shopping preferences.
Website statistics, such as IP address, browser type, visited pages, and search terms used.
Transaction information, including submitted orders, purchased products, cart details, and removed products before checkout.
Information from third parties, such as shipping companies and payment service providers.
Data collected through surveys or competitions, whether online or via direct communication.
Note: Payment card details are used only to complete transactions and are not stored or shared with any third party.
Cookies
Our website uses first-party and third-party cookies to enhance your browsing experience. The types of cookies we use include:
Functional cookies (e.g., shopping cart functionality).
Analytical cookies (to measure and analyze website performance).
User preference cookies (e.g., remembering preferred language settings).
Advertising cookies (to display personalized ads).
Third-party cookies (to enhance security and user experience).
You can control your cookie settings through your browser settings.
How We Use Your Information
We use your information for the following purposes:
Processing orders and completing payments.
Providing excellent customer service.
Enhancing your shopping experience.
Sending promotional offers (unless you choose to unsubscribe).
Detecting fraud and protecting your data.
Complying with applicable laws and regulations.
Delivery to Qatar: Providing a copy of your ID may be required as per Qatar Customs regulations.
Parties We Share Your Information With
Your information may be shared with:
Our affiliated companies.
Our business partners (with your consent).
Service providers (such as payment processors, shipping companies, and marketing services).
Legal authorities, when necessary.
Protecting Your Data
We are committed to protecting your data by:
Using encryption protocols to secure your data.
Limiting employee access to personal information.
Implementing modern security technologies to protect our servers.
However, please note that data transmission over the internet may not be 100% secure, and using the website is at your own risk.
Managing Your Account and Deleting Data
If you wish to delete your account from the store, you can click here to submit a deletion request.
Contacting Us and Unsubscribing
For any inquiries regarding this Privacy Policy, you can contact us via:
Phone: Toll-free within Saudi Arabia 920003464.
Email: [email protected]
When registering on the website, you can choose whether to receive marketing communications. You may also update your preferences or unsubscribe by contacting us.
External Websites
This Privacy Policy does not apply to external websites that may be linked to our website. We recommend reviewing the privacy policies of these websites before sharing your data with them.
